Refund policy
Return Conditions:
- Items must be returned within 3 calendar days from the date of delivery.
- Returned items must be in the same condition in which they were received.
- The customer is responsible for return shipping costs.
- Original shipping fees (if any) are non-refundable.
- We recommend using a trackable shipping method for your return.
How to Initiate a Return:
- Email our support team at admin@byebuy.nl within 3 days of receiving your item.
- Include your order number, reason for return, and photos (if applicable).
- Once approved, ship the item back to the address provided by our team.
Refunds:
- Refunds will be processed within 5 business days after we receive and inspect the returned item.
- Refunds will be issued to the original payment method.